FAQ

How do I purchase a Video / Digital invite?

All you need to do is select the video/ecard design you like, fill in your details in the form, click on ‘add to cart’, and click on buy. This will direct you to the check-out stage. Indian customers can make the payment using Net Banking, VISA or Mastercard. For international customers the details to our PayPal account will be provided in the invoice.
What are the changes I can make to an already existing video/print design?

For the Video templates - The layout design/animations will remain the same. We can change the photographs, the song, name of bride and groom, venue and wedding date. One music option will be provided; if you like a particular audio track please inform us well in advance.
What if I want to add a few more slides/make additional changes to the existing video/print design?

We will add an additional event/function slide with a slight additional cost.
How safe is your payment system?

All transactions can be made through PayU Money for Indian customers (on purchase of video invites) and our international customers (on purchase of video invites) can pay through PayPal account themovinginvite@gmail.com after receiving the invoice from us. Both PayU Money and PayPal are leading and safe platforms for online transactions.
Once purchased, what is the estimated time of delivery?"

For an already existing video design; it would take 3-7 working days or less to complete the final output. In the case of a new design it would take approx. 7-9 working days post approval of content/script.
Do I get what I see?

For video and ecard invites, the templates you see is a preview of your own invite. The product that you will receive will look the same but will include your content.
I want a brand new invitation made, how much would it cost?"

A custom made invite will be charged according to your specific requirements. So, just give us a call/email and we’ll be happy to hear you out.
In what format should I submit the photographs

The images should be submitted in hi-resolution JPEG format no more that 15MB in size. Pictures taken from a good quality mobile camera is also accepted. We are not responsible for quality of output of the pictures that have been submitted to us.
Does the moving invite deliver across the globe?

Yes of course!
I still have queries!

We are all ears! Just drop us an email at themovinginvite@gmail.com and we shall respond to it immediately. Or alternatetively you can call/whatsapp us anytime on +919892391819
I need changes made post-delivery, is this possible?

Yes, at an additional cost.